AZ Brow Art|Permanent Makeup|Eyebrows|LipBlush|Eyeline|Correction

AZ BROW ART - PRIVACY POLICY

Effective Date: September 22, 2026

AZ Brow Art Beauty & Academy ("AZ Brow Art," "we," "us," or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, book appointments, receive our services, participate in educational programs, or communicate with us by phone, email, or SMS.

Website: https://www.azbrowart.com

1. INFORMATION WE COLLECT

We may collect the following information:

Full name, phone number, and email address.
Appointment details, service preferences, and booking history.
Information provided through consultation and consent forms, including relevant health information when necessary for a requested procedure.
Treatment photographs and procedure records, when applicable.
Payment and transaction information.
Communications with our team, including emails, phone calls, and text messages.
Website usage information, including cookies and similar technologies, where applicable.

We collect information directly from you or through service providers used to operate our business.

2. HOW WE USE YOUR INFORMATION

We use your information to:

Schedule, confirm, reschedule, and manage appointments.
Provide beauty, permanent makeup, and educational services.
Respond to inquiries and provide customer support.
Send appointment reminders, confirmations, and service-related updates.
Provide pre-procedure and aftercare instructions.
Process payments and maintain business records.
Send promotional offers, special announcements, and marketing messages when you have provided the appropriate consent.
Improve our website, services, and customer experience.
Comply with applicable legal and regulatory requirements.

We do not use your personal information for purposes incompatible with those described in this policy.

3. SMS COMMUNICATIONS AND CONSENT

AZ Brow Art uses SMS messaging to communicate with clients regarding appointments, customer support, service updates, and promotional communications.

By providing your mobile phone number and expressly opting in to receive SMS messages, you agree to receive text messages from AZ Brow Art according to the type of consent you have provided.

SMS messages may include:

Appointment confirmations and reminders.
Scheduling and rescheduling communications.
Customer support and responses to inquiries.
Service-related information and aftercare updates.
Promotional offers, special events, and marketing announcements, when separately authorized.

Consent to receive marketing messages is optional and is not a condition of purchasing any product or service.

Message frequency may vary depending on your appointments, inquiries, and communication preferences.

Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to a message.

For assistance, reply HELP or contact us at azbrowclients@icloud.com.

After opting out, you may receive a final confirmation message. You will not receive further SMS messages covered by that opt-out unless you provide new consent.

We honor applicable opt-out requests and maintain records of messaging preferences.

4. MOBILE INFORMATION PRIVACY

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing with subcontractors and service providers that assist us in delivering customer support, appointment management, and messaging services is permitted only as necessary to provide those services and subject to appropriate confidentiality and data protection obligations.

Text messaging originator opt-in data and consent will not be shared with any third parties or affiliates for their own marketing or promotional purposes.

We do not sell, rent, or distribute mobile phone numbers or SMS consent information to third parties for marketing purposes.

5. HOW WE OBTAIN SMS CONSENT

Clients may provide SMS consent through our online booking process, website forms, or other clearly disclosed opt-in methods.

When obtaining consent through an online form, clients are informed about the types of messages they may receive, message frequency, applicable message and data rates, and how to opt out or request assistance.

Where applicable, clients actively select an unchecked consent checkbox before submitting their information.

Consent for marketing communications is obtained separately from consent for appointment-related and customer service communications.

We do not treat the mere provision of a phone number as consent to receive promotional SMS messages.

Clients may withdraw their consent at any time.

6. THIRD-PARTY SERVICE PROVIDERS

We may use trusted third-party service providers to support our business operations, including:

Acuity Scheduling for online appointment management.
Dialpad for business phone calls and SMS communications.
Payment processing providers.
Website hosting and related technology providers.
Secure document storage and electronic consent platforms.

These providers may process personal information on our behalf only as necessary to deliver their services, subject to applicable agreements and legal requirements.

We do not authorize our service providers to use your mobile information or SMS consent for their own marketing purposes.

7. PAYMENT INFORMATION

When you make a payment, your payment information may be processed by our authorized payment service providers.

AZ Brow Art does not intentionally collect or store complete payment card information through its general website contact forms.

Payment information is handled according to the applicable payment provider's security and privacy practices.

8. CLIENT RECORDS AND TREATMENT PHOTOGRAPHS

Certain services may require consultation forms, procedure documentation, health-related information, and treatment photographs.

This information is used for professional assessment, treatment planning, recordkeeping, and appropriate follow-up care.

Treatment photographs will not be used for public marketing or promotional purposes without the appropriate authorization.

Access to client records is limited to authorized personnel and service providers with a legitimate business need.

9. COOKIES AND WEBSITE ANALYTICS

Our website may use cookies and similar technologies to improve functionality, understand website traffic, and enhance the visitor experience.

Some cookies may be provided by third-party website or analytics services.

You may manage cookies through your browser settings and, where available, our website's cookie preference controls.

10. DATA SECURITY

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

We encourage clients to avoid sending sensitive personal or financial information through ordinary SMS messages.

11. DATA RETENTION

We retain personal information for as long as reasonably necessary to provide services, maintain business records, fulfill legal obligations, resolve disputes, and enforce our agreements.

Retention periods may vary depending on the type of information and applicable requirements.

When information is no longer required, we take reasonable steps to delete, anonymize, or securely dispose of it.

12. YOUR PRIVACY CHOICES

You may contact AZ Brow Art to request access to, correction of, or deletion of your personal information, subject to applicable laws and legitimate recordkeeping requirements.

You may also request changes to your communication preferences.

To stop receiving SMS messages, reply STOP.

To request assistance, reply HELP or email azbrowclients@icloud.com.

We will respond to privacy-related requests in accordance with applicable law.

13. CHILDREN'S PRIVACY

Our website and SMS marketing communications are not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13 through our website without appropriate parental consent when required by law.

If you believe that a child has provided personal information to us improperly, please contact us.

14. CHANGES TO THIS PRIVACY POLICY

AZ Brow Art may update this Privacy Policy periodically to reflect changes in our services, business practices, technology, or applicable legal requirements.

Any updates will be posted on this page with a revised effective date.

We encourage visitors and clients to review this policy periodically.

15. CONTACT INFORMATION

If you have questions about this Privacy Policy, your personal information, or our SMS messaging practices, please contact us:

AZ Brow Art Beauty & Academy